Terms of Service
Last Updated: March 2, 2026
These Terms of Service govern your use of nesen.ai, operated by Acknowledge.ai, Inc. By using our service, you agree to these terms.
About Our Service
nesen.ai is a supply chain management tool that helps you track purchase orders. Our service connects to your Gmail to identify PO-related emails, extracts order information using AI, and helps you stay on top of deliveries.
Your Account
To use nesen.ai, you must:
- Be at least 18 years old
- Provide accurate account information
- Keep your login credentials secure
- Have authority to connect any Gmail accounts you link
Gmail Access
When you connect your Gmail account, you authorize us to access and analyze your emails to provide our service. You can disconnect Gmail at any time from Settings, which will stop our access to your email data.
AI-Generated Content
Our service uses AI to analyze emails and extract purchase order information. While we strive for accuracy, AI-generated content may contain errors. You are responsible for reviewing and verifying any information before acting on it.
If you enable automatic follow-up emails, messages will be sent on your behalf without additional review. You are responsible for all emails sent through this feature.
Acceptable Use
You agree not to:
- Use the service for any unlawful purpose
- Attempt to access other users' accounts
- Interfere with the service's operation
- Use the service to send spam or harassing messages
Intellectual Property
The service and its content are owned by Acknowledge.ai, Inc. You retain ownership of your data, and grant us a license to use it as needed to provide the service.
Disclaimers
The service is provided "as is" without warranties of any kind. We do not guarantee that the service will be error-free or uninterrupted, or that AI-extracted information will be completely accurate.
Limitation of Liability
To the extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from your use of the service, including damages from reliance on AI-generated content or automated emails.
Termination
We may suspend or terminate your account if you violate these terms. You may also delete your account at any time from Settings.
Changes to These Terms
We may update these terms from time to time. Continued use of the service after changes constitutes acceptance of the new terms.
Contact Us
If you have questions about these Terms of Service, contact us at hi@nesen.ai